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Principal Product Owner-Fraud Detection System

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. Our mission is to create a world in which Customers ask, “ How did I ever live without Coupang?” We are looking for passionate builders to help us get there. Powered by world-class technology and operations, we have set out to transform the end-to-end Customer experience -- from revolutionizing last-mile delivery to rethinking how Customers search and discover on a truly mobile-first platform. We have been named one of the “ 50 Smartest Companies in the World ” by MIT Technology Review and “ 30 Global Game Changers ” by Forbes.

Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.

"Product Owner" in Coupang is Mini-CEO with end-to-end ownership of a specific area. This is an exceptional opportunity to grow one of the most strategic areas for the Company!

FDS (Fraud Detection System) protects online transactions from fraudsters and abusers. We build highly sophisticated and analytics-based systems and services that scan massive amounts of transaction-related data (buyer, seller, payment, etc.) to uncover underlying correlations and detect fraud and abuse patterns, as well as tools and processes for operation teams to investigate and act on these. A robust FDS protects Coupang ’ s brand and image, prevents negative impacts to Customers and Sellers and reduces revenue loss. Our mission is to ensure that every transaction is trusted, safe, and protected from fraud. We build the brand image that Coupang is a trustworthy place to buy things and do business. One important aspect of e-Commerce service is to always simplify and streamline user experience, providing more convenience for customers. This cannot be done without the critical support of FDS, which ensures convenience doesn ’ t come with fraud and abuse.
FDS is also a mandatory service from a compliance perspective, both for Coupang as an open e-Commerce platform, and for RocketPay. Responsibilities: Work with business stakeholders in identifying key business problems/opportunities; Research and identify potential solutions to the problem, working in collaboration with highly talented leaders (both business and technical leads) in the company; Prioritize the right set of features to impact the success metrics; Own the product roadmap for fraud detection system; End to end ownership from launching the new products/programs to continuously drive the right system/process/operation changes to maximize the impact; Qualifications:

Strong track record as product owner or product manager for marketing related fraud prevention product; Pro-active problem solver with a strong inclination to execute analytical thinker; Ability to effectively communicate with different audiences; Demonstrated ability to formulate data driven decisions that lead to results; Demonstrated ability to manage, and prioritize multiple projects; Fluent English speaking and writing, Korean is a plus; Experience working at an internet / e-commerce / retail industry is a plus;